Terms And Conditions

General

  • This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  • This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of https://athulyavidhya.in/index.html
  • The domain name https://athulyavidhya.in/index.html (“Website”), is owned and operated by Athulya Vidhya (“Company”) a Proprietorship, and having its registered office at No 13, 4th Cross Street, Purushothaman Nagar, Chromepet, Chennai – 600 044, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.
  • For the purpose of these Terms of Use (“Terms”), wherever the context so requires, i) The terms ‘You’, ‘Your’ & ‘User’ shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872; ii) The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website https://athulyavidhya.in/index.html and/or the Company Athulya Vidhya, as the context so requires. iii) The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Company individually and collectively, as the context so requires.
  • The headings of each section in these Terms are only to organize the various provisions under these Terms in an orderly manner, and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
  • The use of the Website by the User is solely governed by these Terms as well as the Privacy Policy (“Policy”, available at https://athulyavidhya.in/privacy-policy.html), and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. Visiting the home page of the Website and/or using any of the services provided on the Website shall be deemed to signify the User’s unequivocal acceptance of these Terms and the aforementioned Policy, and the User expressly agrees to be bound by the same. The User expressly agrees and acknowledges that the Terms and Policy are co-terminus, and that expiry/termination of either one will lead to the termination of the other, save as provided in Section 3 hereunder.
  • The User unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Website, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User, and that the User’s act of visiting any part of the Website constitutes the User’s full and final acceptance of these Terms and the aforementioned Policy.
  • The User has a duty to periodically check the terms and stay updated on its requirements as the company has the discretion to change its terms and conditions without intimation. If the User continues to use the Website following such a change, the User will be deemed to have consented to any and all amendments/modifications made to the Terms. In so far as the User complies with these Terms, he/she is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to enter and use the Website.

The Online Platform

The Company has created a platform for the purchase of Devotional Photos, Framed Photos, Books, Posters, and Fridge Magnets along with the lyrics for Devotional Songs.

Charges

The use of this Website by the User, including browsing the Website and availing any Services offered therein, is free of cost. The User is only required to pay for the product purchased by the User from the Website. However, the Company reserves the right to amend this no-fee policy and charge the User for any or all services offered/rendered.

Mode of Payment

The following payment options are available on the Website: a) Domestic and international credit cards issued by banks and financial institutions; b) Debit cards; c) UPI payment; d) Netbanking/Direct Debit payments from select banks in India; e) Cash on Delivery of the product to the user. A list of available options will be made available at the time of ‘checkout’.

To complete an online transaction, please provide your 16-digit credit or debit card number, expiration date, and 3-digit CVV code. Your card statement will reflect a payment to Athulya Vidhya.

We utilize secure third-party payment gateways for all online transactions. To place an order, kindly complete the checkout process, including payment authorization. Our customer service team may contact you for assistance if needed. By placing an order, you acknowledge and agree to our terms and conditions, as well as our payment policy.

Upon adding products to your shopping cart and proceeding to check out, you will be prompted to provide your delivery address and contact information. Following successful payment authorization, we will commence order processing. The shipment of your purchased items will be subject to product availability and our efficient logistics operations.

Athulya Vidhya App for Android

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Athulya vidhya.

Link to Terms and Conditions of third party service providers used by the app

At some point, we may wish to update the app. The app is currently available on Android – the requirements for system (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Athulya vidhya does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Shipping Policy

Shipping of the product shall be done through our courier partner Speed Post or any other courier service provider. We provide durable and exclusive tamper-proof packing. At the time of placing the order & checkout, the delivery timeline would be mentioned.

Cancellation Policy

Rights to Cancel Orders from Athulya Vidhya

  • Limited inventory of the product.
  • Pricing or product information errors.
  • Quality issues during inspection.
  • Insufficient customer information or failed verification.
  • Suspicious or fraudulent orders.
  • Natural calamities or unforeseen circumstances.
  • Serviceability Issues.

Failed Transactions

If a transaction fails and the amount is debited from the customer’s account, it will be returned to the respective account within 72 hours by the payment gateway used.

It is understood that, in case of all failed transactions the order stands cancelled automatically.

Make-to-Order

Cancellation of Make-to-order is possible within 2 days of order (48 hours), the entire order value will be refunded to the customer’s account in accordance with our refund policy terms irrespective of the value of the order (To the same source of account from which payment was made by the customer to order the product). However, if a customer chooses to cancel the order after 2 days from the date of order, whether before or after dispatch, the refund for the cancellation of the personalized, or customized order will be processed after deducting the making charges and stone charges associated with the cancelled order. The remaining amount will be refunded to the customer’s account (To the same source of account from which payment was made by the customer to purchase the product) within 10 business days or can be adjusted towards an exchanged product(s)

Return Policy

  1. Return Window:Returns are accepted within 15 days from the date of delivery.
  2. Required Documentation:Please provide a video of the packing process and the courier handover. Submit your Government ID proof and one of the following bank documents: bank statement, passbook front page, or cancelled cheque. Send the required documentation via email and WhatsApp.

Security

Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Company/Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks, institutions and payment franchisees that it is associated with.

Suspension of user’s access and activity

Notwithstanding other legal remedies that may be available to it, the Company may in its sole discretion limit the User’s access and/or activity by immediately removing the User’s access credentials either temporarily or indefinitely, or suspending/terminating the User’s membership, and/or refuse to provide User with access to the Website, without being required to provide the User with notice or cause: a) If the User is in breach of any of these Terms or the Policy; b) If the User has provided wrong, inaccurate, incomplete or incorrect information; c) If the User’s actions may cause any harm, damage or loss to the other users or the Website/Company, at the sole discretion of the Company.

Indemnity and Limitation

The User agrees to defend, indemnify, and hold harmless the Website and Company, along with their respective employees, directors, officers, agents, and successors from any claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, arising from the User’s actions or omissions. This includes any breaches of warranties, representations, or obligations under this Agreement, violations of applicable laws, rules, or regulations, and any third-party claims, including but not limited to intellectual property infringement, defamation, privacy violations, or service interruptions.

The Company/Website shall not be liable for any special, incidental, indirect, consequential, or punitive damages, including those resulting from lost use, data, or profits, whether foreseeable or not. This applies regardless of the theory of liability, including breach of contract, negligence, or other tort.

The limitations and exclusions in this section apply to the fullest extent permitted by law. If any future law or regulation would result in the Company/Website incurring liability, this Agreement will terminate one day before such law or regulation takes effect. The provisions of this section will survive the termination or expiration of this Agreement.

Dispute Resolution and Jurisdiction

It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of these Terms and any disputes arising here from will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

  1. Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. If the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed herein below;
  2. Arbitration: If the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Chennai in the state of Tamil Nadu, India.

The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India and that the Courts at Chennai shall have exclusive jurisdiction over any disputes arising between the Parties.

Notice and use of the Internet for Communication

Consistent with the terms of Registration and Privacy, you agree that we may rely on any instructions or communications from your account as authentic and coming directly from you.

By providing https://athulyavidhya.in/index.html your e-mail address, you consent to our using the e-mail address provided by you to send you service-related notices, including any notice required by law, in lieu of written communication by postal mail. We may use your email address to send you other messages, including changes to https://athulyavidhya.in/index.html features and special offers. You may also unsubscribe to certain e-mail communications at any time.

You acknowledge that it is your responsibility to have reliable e-mail services that our messages will be transmitted to you without interference and that you will not attempt to circumvent receipt of any communications. Therefore, we are entitled to rely on your receipt of messages from us; and any future access to the https://athulyavidhya.in/index.html website, Athulya Vidhya products, services or contact with Athulya Vidhya shall constitute acceptance of our most current terms. It is your responsibility to update us on any changes to your email and to ensure that any communications from us will be received by you.

Links and Other Websites

Our products and services may contain links to other Internet websites or resources.  Athulya Vidhya neither controls nor endorses such other websites, nor will it review or approve any content that appears on such other websites. If you choose to follow a link to another website, the terms of service and privacy policy of that website, not the https://athulyavidhya.in/index.html website, apply. You acknowledge and agree that Athulya Vidhya shall not be held responsible for the legality, accuracy, or inappropriate nature of any content, advertising, products, services, or information located on or through any other websites, nor for any loss or damages caused or alleged to have been caused by the use of or reliance on any such content.

Integration

This Agreement contains the final and entire agreement between you and Athulya Vidhya regarding your use of https://athulyavidhya.in/index.html the website and all Athulya Vidhya managed products or services and supersedes all previous and contemporaneous verbal or written negotiations, understandings, or agreements between you and Athulya Vidhya.

Miscellaneous Provisions

  1. Entire Agreement: These Terms, read with the Policy form the complete and final contract between the User and the Company with respect to the subject matter hereof and supersedes all other communications, representations and agreements (whether oral, written or otherwise) relating thereto;
  2. Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party’s right at a later time to enforce the same. No waiver by either Party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.
  3. Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2021-06-17

Contact Us

If you have any questions or suggestions about our  Terms and Conditions, do not hesitate to contact us at sridiyasrishti@gmail.com.